Payment for services can be made by charging your student account (your tuition bill) or by paying cash or check. The Health and Wellness Center also bills insurance for health services and psychiatric appointments.

Will Penn State Altoona Services accept my private insurance?

The Penn State Altoona Health and Wellness Center will collect your private insurance information and attempt to determine if your policy is active. The Center will submit a claim to most private insurance plans on your behalf for services rendered at the Health and Wellness Center. Any amount that is not covered by your insurance may be billed to you or your Bursar account after the claim has been processed.

The Health and Wellness Center does not check your insurance plan benefits.

The Health and Wellness Center can not determine if your insurance is accepted or participating.

If you would like to know whether your insurance plan would pay for your Penn State Altoona Health and Wellness Services visits, your insurance company is the most reliable source to help you.

  • Call the customer service phone number on the back of your insurance card
  • To determine if Penn State Altoona Health and Wellness Center is “in-network/participating,” give the following information:
    • NPI # 1770916603
    • Tax ID # 246000376
    • Address: Penn State Altoona Health and Wellness Center, 3000 Ivyside Park, Altoona, PA 16601

Your insurance plan can give you information related to co-pays, deductibles, and plan limitations. Even if the Health and Wellness Center is considered in-network/participating, you may still have charges related to your cop-pay, deductible, or benefit package.

Medications can be paid for by cash, check, or billed to the student’s bursar account. Some students may have medical conditions that require referrals to outside providers or specialists for consultation or treatment (including radiology and x-ray). All expenses related to the medical services of referred providers are the responsibility of the student and their health insurance company.

For questions regarding claims filed to the student’s private insurance, please contact Medical Healthcare Solutions, Inc. They are our third-party billing company and can be contacted at (978)-289-1185 at (MHS)

Accepted Insurances at the Health and Wellness Center

Penn State Altoona's Health and Wellness Center is a participating provider with the following insurance companies:

  • Penn State Student Health Insurance, underwritten by United Healthcare
  • Highmark Blue Cross/Blue Shield
  • Cigna
  • Aetna
  • UPMC/UPMC for you
  • Tricare North/Humana Military
  • Pennsylvania Medicaid