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  1. Home
  2. Offices and Divisions
  3. Student Affairs
  4. Health and Wellness Center

Emergency and After Hours Care

Emergencies and After Hours Care

Penn State Altoona's Health and Wellness Center has a responsibility to assure that quality health and medical services are available at the Center during hours of operation and that adequate services are accessible to students 24 hours a day through community resources.

In case of an emergency, call campus police at 814-949-5222 or 911. The Penn State Altoona campus police officers are trained first responders on campus and will assist with crisis or medical emergency needs.

If the Health and Wellness Center is closed and you need immediate medical attention, you can visit any of the following care centers:

  • UPMC Altoona
    Available 24/7
    650 Howard Avenue
    Altoona, PA 16601
    814-889-2011
    Emergency Room: 814-889-3315
  • MedExpress
    8:00 a.m.–8:00 p.m., 7 days a week
    300 E Plank Road
    Altoona, PA 16602
    814-946-3801

Emergency Counseling Assistance

Students who are experiencing a psychological or emotional crisis often need immediate help and intervention. Some examples of serious crises include the following:

  • Suicidal or homicidal thoughts or impulses
  • Sexual or physical assault
  • Hearing voices or otherwise misperceiving reality
  • Overwhelming loss, such as a death in the family

If you are afraid that you will not be able to avoid hurting yourself or someone else, get help immediately.

  • Call 988 or 911,
  • Call the Penn State Crisis Line at 877-229-6400, or
  • Call the UPMC Community Crisis Center at 814-889-2141 or 800-540-4690

988 and the Penn State Crisis Line can also be used for consultation if you know someone or are with someone who is experiencing a crisis. Faculty and staff may also refer to the Red Folder for additional information to assist students in distress.

Confidential Counseling and Support for Sexual Assault and Domestic Violence

Counseling and Psychological Services (CAPS) | 814-949-5540

You may request an appointment with someone from the Health and Wellness Center on campus.

Blair County Family Services, Inc.
Crime Victim Support Services, including Rape Crisis and Domestic Abuse
814-944-3583 or 24-hour hotline at 800-500-2849 or 814-944-3585
Counseling, support, advocacy, and assistance with Protection from Abuse orders.
Email at [email protected].

Health and Wellness Center

  • Scheduling an Appointment
  • Emergency and After Hours Care
  • Confidentiality and Privacy
    • Notice of Privacy Practices
    • Consent to Release Information
  • Payment for Services and Third Party Billing
  • Patient's Rights and Responsibilities
  • Important Phone Numbers
  • Complaints and Grievances
  • Health Advisory Board
  • Peer Advocacy Program
  • Relaxation Spaces
  • Health and Wellness Staff Directory

Contact the Health and Wellness Center

814-949-5540
Fax: 814-949-5731
[email protected]

Sheetz Family Health Center
3000 Ivyside Park
Altoona, PA 16601

Health and Wellness Center Homepage

Online Student Access

Schedule an appointment, complete questionnaires, send and receive secure messages, and view bills

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Insurance Information

The Health and Wellness Center is a participating provider for many insurance companies. Please contact your insurance company to verify your coverage at the Health and Wellness Center. If we are not in your network, you must request a “guest membership” from your insurance company for services provided at the center. If this is not an option for you, Penn State's Student Health Insurance Plan (SHIP) is available. Please note that even though you uploaded your insurance information to LionPATH, our systems are not connected. You must bring your insurance card to the center for your initial visit.

Accreditation

As of November 2023, the Penn State Altoona Health and Wellness Center once again achieved the milestone of Accreditation Association for Ambulatory Health Care (AAAHC) accreditation. Organizations that earn AAAHC accreditation embody the philosophy of 1095 Strong, quality every day, a transformational movement spearheaded by AAAHC to equip ambulatory leaders with the best of what they need to operate quality organizations. The three-year coverage of the accreditation allows the Penn State Altoona Health and Wellness Center to continue to review and improve the level of care afforded to Penn State Altoona students.

Quick Links

Emergency and After Hours Care
Red Folder Initiative: Assisting Students in Distress

Services

Health Services
Counseling and Psychological Services
Health Education
Pennsylvania map showing Penn State's campuses with Penn State Altoona highlighted

Penn State Altoona

A full-service, four-year, residential campus located less than 45 miles from the research campus at University Park. Offering 21 four-year degrees and the first two years of over 275 Penn State majors.
  • facebook
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  • youtube
  • linkedin
  • tiktok
Give Visit Apply
  • This is Penn State Altoona
    • Welcome from the Chancellor
    • Penn State Altoona At a Glance
    • Mission, Vision, and Values
    • College Leadership
    • Our History
    • Campus Map
    • Current Weather Conditions
    • Livestream
  • Academics
    • Majors
    • Academic Calendar
    • Out-of-Class Learning
    • Eiche Library
    • Registrar
    • Academic Advising
    • Honors Program
    • Campus Closures
  • Admissions
    • Visit Us
    • Information for First-Year Students
    • How to Apply
    • Accepted Students
    • Find Your Admissions Counselor
    • Experience Altoona
    • Virtual Tour
  • Tuition & Financial Aid
    • Scholarships and Awards
    • Grants
    • Loans
    • Work-study
    • Financial Aid Basics
    • Tuition and Costs
    • Financial Aid Information
  • Student Success
    • Student Success Center
    • The Help Tool
    • Tutoring
    • Student Affairs
    • Student and Civic Engagement
    • Health and Wellness Center
    • Diversity, Equity, Inclusion, and Belonging
    • Safety at Penn State Altoona
    • Career Services
    • Eiche Library
  • Research & Engagement
    • Undergraduate Research and Creative Inquiry
    • Faculty Research Resources
    • Internships
    • Study Abroad/Study Away
    • Internal Grants and Awards
  • Athletics
    • Schedule
    • Facilities
    • Recreation and Club Sports
    • Staff and Coaches Directory
    • Athletic Training and Sports Physicals
    • Athletics News
    • Camps and Clinics
    • Hall of Fame
  • Stay Connected
    • Faculty and Staff Directory
    • Offices and Divisions
    • Campus Calendar
    • PSUAlert Text Messaging Service
    • Penn State Altoona Connect
    • Penn State Go App
    • Penn State Student Engagement Network
Penn State University
3000 Ivyside Park, Altoona, Pennsylvania 16601 814-949-5000

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