Skip to main content
Penn State Altoona
Report a Concern Give Visit Apply
  • Academics
    • Majors
    • Academic Calendar
    • Research and Engagement
    • Eiche Library
    • Registrar
    • Academic Advising
    • Honors Program
    • Out-of-Class Learning
    • New Student Orientation
    • Commencement
  • Admissions & Financial Aid
    • Visit Us
    • Admissions Overview
    • Information for First-Year Students
    • How to Apply
    • Accepted Students
    • Find Your Admissions Counselor
    • Tuition and Financial Aid Resources
    • Financial Aid Basics
    • Tuition and Costs
  • Student Success
    • Student Success Center
    • The Help Tool
    • Tutoring
    • Student Affairs
    • Student and Civic Engagement
    • Health and Wellness
    • Diversity, Equity, Inclusion, and Belonging
    • Safety at Penn State Altoona
    • Career Services
    • Eiche Library
  • Information For
    • Prospective Students
    • Transfer Students
    • Current Students
    • International Students
    • High School Dual Enrollment Program
    • Faculty & Staff
    • Alumni
    • Parents & Families
    • Professional Development
    • Visitors
Full site navigation menu

This dialog contains the full navigation menu for this site.

Penn State Altoona
Enter the terms you wish to search for.
Search type:
Report a Concern Give Visit Apply
  • This is Penn State Altoona
    • Welcome from the Chancellor
    • Penn State Altoona At a Glance
    • Mission, Vision, and Values
    • College Leadership
    • Our History
    • Campus Map
    • Current Weather Conditions
    • Livestream
  • Academics
    • Majors
    • Academic Calendar
    • Out-of-class Learning
    • Eiche Library
    • Registrar
    • Academic Advising
    • Honors Program
    • Campus Closures
  • Admissions
    • Visit Us
    • Information for First-Year Students
    • How to Apply
    • Accepted Students
    • Find Your Admissions Counselor
    • Experience Altoona
    • Virtual Tour
  • Tuition and Financial Aid
    • Scholarships and Awards
    • Grants
    • Loans
    • Work-study
    • Financial Aid Basics
    • Tuition and Costs
    • Financial Aid Information
  • Student Success
    • Student Success Center
    • The Help Tool
    • Tutoring
    • Student Affairs
    • Student Leadership and Involvement
    • Health and Wellness Center
    • Diversity, Equity, Inclusion, and Belonging
    • Internships
    • Safety at Penn State Altoona
    • Study Abroad/Study Away
  • Research and Engagement
    • Undergraduate Research and Creative Inquiry
    • Faculty Research Resources
    • Internal Grants and Awards
  • Athletics
    • Schedule
    • Facilities
    • Recreation and Club Sports
    • Staff and Coaches Directory
    • Athletic Training and Sports Physicals
    • Athletics News
    • Camps and Clinics
    • Hall of Fame

Find Information For:

  • Prospective Students
  • Transfer Students
  • Current Students
  • International Students
  • High School Dual Enrollment Program
  • Faculty & Staff
  • Alumni
  • Parents & Families
  • Professional Development
  • Visitors

Helpful Links

  • Campus Map
  • Academic Calendar
  • Campus Calendar
  • Community Calendar
  • Student Success Center
  • The Help Tool
  • Faculty & Staff Directory
  • Offices and Divisions
  • Employment Opportunities

Connect With Us

  • facebook
  • instagram
  • youtube
  • linkedin
  • tiktok
  1. Home
  2. Offices and Divisions
  3. Student Affairs
  4. Health and Wellness Center

Payment for Services and Third Party Billing

Payment for services can be made by charging your student account (your tuition bill) or paying cash or check. The Health and Wellness Center also bills insurance for health services and psychiatric appointments.

Will Penn State Altoona services accept my private insurance?

The Penn State Altoona Health and Wellness Center will collect your private insurance information. The Center will submit a claim to most private insurance plans on your behalf for services rendered at the Health and Wellness Center. Any amount not covered by your insurance may be billed to you or your Bursar account after the claim has been processed.

The Health and Wellness Center does not check your insurance plan benefits.

The Health and Wellness Center can not determine if your insurance is accepted or participating.

If you would like to know whether your insurance plan would pay for your Penn State Altoona Health and Wellness Services visits, your insurance company is the most reliable source to help you.

  • Call the customer service phone number on the back of your insurance card
  • To determine if Penn State Altoona Health and Wellness Center is “in-network/participating,” give the following information:
    • NPI # 1770916603
    • Tax ID # 246000376
    • Address: Penn State Altoona Health and Wellness Center, 3000 Ivyside Park, Altoona, PA 16601

Your insurance plan can give you information related to co-pays, deductibles, and plan limitations. Even if the Health and Wellness Center is considered in-network/participating, you may still have charges related to your co-pay, deductible, or benefit package.

Medications can be paid for by cash, check, or billed to the student’s bursar account. Some students may have medical conditions that require referrals to outside providers or specialists for consultation or treatment (including radiology and X-ray). All expenses related to the medical services of referred providers are the responsibility of the student and their health insurance company.

For questions regarding claims filed to the student’s private insurance, please contact Medical Healthcare Solutions, Inc. They are our third-party billing company and can be contacted at 978-289-1185.

Health and Wellness Center

  • Scheduling an Appointment
  • Emergency and After Hours Care
  • Confidentiality and Privacy
    • Notice of Privacy Practices
    • Consent to Release Information
  • Payment for Services and Third Party Billing
  • Patient's Rights and Responsibilities
  • Important Phone Numbers
  • Complaints and Grievances
  • Health Advisory Board
  • Peer Advocacy Program
  • Relaxation Spaces
  • Health and Wellness Staff Directory

Contact the Health and Wellness Center

814-949-5540
Fax: 814-949-5731
[email protected]

Sheetz Family Health Center
3000 Ivyside Park
Altoona, PA 16601

Health and Wellness Center Homepage

Online Student Access

Schedule an appointment, complete questionnaires, send and receive secure messages, and view bills

Login Now

Insurance Information

The Health and Wellness Center is a participating provider for many insurance companies. Please contact your insurance company to verify your coverage at the Health and Wellness Center. If we are not in your network, you must request a “guest membership” from your insurance company for services provided at the center. If this is not an option for you, Penn State's Student Health Insurance Plan (SHIP) is available. Please note that even though you uploaded your insurance information to LionPATH, our systems are not connected. You must bring your insurance card to the center for your initial visit.

Accreditation

As of November 2023, the Penn State Altoona Health and Wellness Center once again achieved the milestone of Accreditation Association for Ambulatory Health Care (AAAHC) accreditation. Organizations that earn AAAHC accreditation embody the philosophy of 1095 Strong, quality every day, a transformational movement spearheaded by AAAHC to equip ambulatory leaders with the best of what they need to operate quality organizations. The three-year coverage of the accreditation allows the Penn State Altoona Health and Wellness Center to continue to review and improve the level of care afforded to Penn State Altoona students.

Quick Links

Emergency and After Hours Care
Red Folder Initiative: Assisting Students in Distress

Services

Health Services
Counseling and Psychological Services
Health Education
Pennsylvania map showing Penn State's campuses with Penn State Altoona highlighted

Penn State Altoona

A full-service, four-year, residential campus located less than 45 miles from the research campus at University Park. Offering 21 four-year degrees and the first two years of over 275 Penn State majors.
  • facebook
  • instagram
  • youtube
  • linkedin
  • tiktok
Give Visit Apply
  • This is Penn State Altoona
    • Welcome from the Chancellor
    • Penn State Altoona At a Glance
    • Mission, Vision, and Values
    • College Leadership
    • Our History
    • Campus Map
    • Current Weather Conditions
    • Livestream
  • Academics
    • Majors
    • Academic Calendar
    • Out-of-Class Learning
    • Eiche Library
    • Registrar
    • Academic Advising
    • Honors Program
    • Campus Closures
  • Admissions
    • Visit Us
    • Information for First-Year Students
    • How to Apply
    • Accepted Students
    • Find Your Admissions Counselor
    • Experience Altoona
    • Virtual Tour
  • Tuition & Financial Aid
    • Scholarships and Awards
    • Grants
    • Loans
    • Work-study
    • Financial Aid Basics
    • Tuition and Costs
    • Financial Aid Information
  • Student Success
    • Student Success Center
    • The Help Tool
    • Tutoring
    • Student Affairs
    • Student and Civic Engagement
    • Health and Wellness Center
    • Diversity, Equity, Inclusion, and Belonging
    • Safety at Penn State Altoona
    • Career Services
    • Eiche Library
  • Research & Engagement
    • Undergraduate Research and Creative Inquiry
    • Faculty Research Resources
    • Internships
    • Study Abroad/Study Away
    • Internal Grants and Awards
  • Athletics
    • Schedule
    • Facilities
    • Recreation and Club Sports
    • Staff and Coaches Directory
    • Athletic Training and Sports Physicals
    • Athletics News
    • Camps and Clinics
    • Hall of Fame
  • Stay Connected
    • Faculty and Staff Directory
    • Offices and Divisions
    • Campus Calendar
    • PSUAlert Text Messaging Service
    • Penn State Altoona Connect
    • Penn State Go App
    • Penn State Student Engagement Network
Penn State University
3000 Ivyside Park, Altoona, Pennsylvania 16601 814-949-5000

Footer Legal Menu

  • Privacy
  • Non-discrimination
  • Accessibility
  • Copyright
  • Directory
  • The Pennsylvania State University © 2025
  • We Are Penn State