Voicemail

Voicemail

Recording multiple personal greetings

  1. Dial 5800 on campus or 949-5800 off campus.
  2. You will be prompted to enter your Voice mailbox number and your password.
  3. After entering your password, you will hear the Main Menu.
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  4. Press 3 to administer your personal greeting.
  5. You will then hear the Personal Greeting Options Menu. If you have multiple personal greetings, you may enter up to 3 different greetings.
    To record your personal greeting, Press 1
    To record your busy greeting, Press 2
    To change your location, Press 3
    To record greetings for a location (vacation), Press 9
    To return to the Main Menu, Press #
  6. Press the key indicated for the greeting you wish to record to hear the Change Location Menu.
    To review the current greeting, Press 1
    Record a new greeting, Press 2
    Or any other key to keep current recording
  7. Press 2 to record your greeting. After the tone, begin speaking.
  8. Press # when finished recording.
    To accept this greeting, Press 1
    Rerecord, Press 2
    Delete, Press 3
    Review, Press 4
    To return to the previous menu, Press #
  9. Press 1 to accept.
    Greeting accepted
  10. The system will replay the Personal Greeting Options Menu.
  11. Press 3 to change your location; the Change Location Menu will play.
    To change your location to In Office, Press 1
    To change your location to Vacation, Press 6
    To review your current availability and location, Press 8
    To return to the Main Menu, Press *
  12. Press the appropriate key for the location you would like to select. You will hear confirmation of your location change.
    Switching location to ...
  13. To exit, hang up.

Sending messages

  1. Dial 5800 on campus or 949-5800 off campus.
  2. You will be prompted to enter your Voice mailbox number and your password.
  3. After entering your password, you will hear the Main Menu.
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  4. Press 1 to record a message.
  5. Listen for the prompt.
    Enter the destination mailbox number
  6. The system will confirm.
    To ... Is that correct?
    For yes, Press 1
    For no, Press 2
  7. Repeat steps 5 and 6 to include additional recipients.
    When finished, Press #
  8. After the tone, begin speaking.
  9. Press # when finished recording.
  10. You will then hear the Message Recording Options Menu.
    To review your message, Press 2
    To append to your message, Press 5
    To save your message in draft and exit, Press 8
    For more message options, Press *
    To send your message, Press #
  11. Press # to send your message. Thanks. Your message was sent.
  12. To exit, hang up.

Listening to messages

  1. Dial 5800 on campus or 949-5800 off campus.
  2. You will be prompted to enter your Voice mailbox number and your password.
  3. After entering your password, you will hear the Main Menu.
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  4. Press 2 to listen to your messages.
    For unread messages, Press 1
    Read messages, Press 2
    All messages, Press 9
    To return to the previous menu, Press #
  5. Press the key matching your selection to listen to your messages.
    To review, Press 0
    For message options, Press 1
    For more message options, Press *
    To skip to the next message, Press #
  6. To delete the message, Press *.
    To move to your deleted folder, Press 3
  7. The system will confirm.
    Message moved
  8. You will hear confirmation after reviewing all of your messages.
    End of (new) messages.
  9. To exit, hang up.

Replying to messages

  1. Dial 5800 on campus or 949-5800 off campus.
  2. You will be prompted to enter your Voice mailbox number and your password.
  3. After entering your password, you will hear the Main Menu.
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  4. Press 2 to listen to your messages.
    For unread messages, Press 1
    Read messages, Press 2
    All messages, Press 9
    To return to the previous menu, Press #
  5. Press the key matching your selection to listen to your messages.
    To review, Press 0
    For message options, Press 1
    For more message options, Press *
    To skip to the next message, Press #
  6. To reply to the message, Press 1.
    Reply to the sender only, Press 1
    To forward, Press 2
    To send a message, Press 4
  7. Press 1 to reply to the sender
  8. Begin speaking at the tone.
  9. When you are finished, Press #
    To review your message, Press 2
    To append to your message, Press 5
    To save your message in draft and exit, Press 8
    For more message options, Press *
    To send your message, Press #
  10. The system will confirm.
    Reply Sent. What would you like to do with the original message?
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  11. Press the appropriate key to complete the action you choose.
  12. To exit, hang up.

Forwarding a message

  1. Dial 5800 on campus or 949-5800 off campus.
  2. You will be prompted to enter your Voice mailbox number and your password.
  3. After entering your password, you will hear the Main Menu.
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  4. Press 2 to listen to your messages.
    For unread messages, Press 1
    Read messages, Press 2
    All messages, Press 9
    To return to the previous menu, Press #
  5. Press the key matching your selection to listen to your messages.
    To review, Press 0
    For message options, Press 1
    For more message options, Press *
    To skip to the next message, Press #
  6. To forward the message, Press 1.
    Reply to the sender only, Press 1
    To forward, Press 2
    To send a message, Press 4
  7. Press 2 to forward the message.
    To add comments, Press 1
    To forward without comments, Press 2
  8. Listen for the prompt.
    Enter the destination mailbox number
  9. The system will confirm.
    To ... Is that correct?
    For yes, Press 1
    For no, Press 2
  10. Repeat steps 5 and 6 to include additional recipients.
    When finished, Press #
  11. Begin speaking at the tone.
  12. When you are finished, Press #
    To review your message, Press 2
    To append to your message, Press 5
    To save your message in draft and exit, Press 8
    For more message options, Press *
    To send your message, Press #
  13. The system will confirm.
    Message forwarded. What would you like to do with the original message?
    To send a message, Press 1
    To listen to messages in your inbox, Press 2
    To record greetings, Press 3
    For mailbox options, Press 5
    For notification options, Press 6
  14. Press the appropriate key to complete the action you choose.
  15. To exit, hang up.